Privacy Notice
What Information is Collected
We collect only the information necessary to successfully process your order, maintain your customer account, and provide requested services. This information may include your name, shipping and billing address, telephone number, mobile phone number, and email address.
Credit card payments are processed securely through PayPal at the time your order is placed. Hare Today does not have access to your complete credit card information. Customers may choose to pay using a PayPal account or directly with a credit card through PayPal's secure payment processing system.
Why the Information is Collected
We collect customer information for the following purposes:
- To successfully process, fulfill, and ship customer orders.
- To provide personalized shopping cart features and maintain registered customer accounts.
- To communicate with customers regarding orders, shipping, delivery, and customer service inquiries.
- To provide important product availability, restock, and service notifications.
- To send promotional communications, special offers, and marketing messages to customers who have expressly opted in to receive them.
When is the Information Collected
We collect personal information through secure online forms, including account registration, checkout, customer inquiries, and optional communication sign-up forms.
We use cookies to recognize registered customers and support the functionality of our shopping cart system.
Customers may browse our website without voluntarily providing personal identifying information.
Who Will Use the Information
Hare Today uses customer information exclusively for legitimate business operations, including order fulfillment, shipping, payment processing, customer support, and authorized customer communications.
We may share necessary information with trusted third-party service providers, including shipping carriers, payment processors, and communication service providers, solely to perform services on our behalf.
We do not sell, rent, or share personal information with third parties for their independent marketing purposes.
Mobile information, including phone numbers and SMS opt-in consent data, will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers acting on our behalf to deliver our messaging services.
Email & SMS Communications Policy
Communication Program Description
Hare Today communicates with customers through email and SMS (text messaging) to provide order-related information, customer service assistance, product updates, and promotional notifications.
Depending on customer activity and communication preferences, messages may include:
- Order Confirmations and Updates: Order confirmations, processing notifications, fulfillment updates, and changes to existing orders.
- Shipping and Delivery Notifications: Shipping confirmations, tracking information, estimated delivery dates, delivery updates, and shipping delays.
- Customer Service Communications: Responses to customer inquiries, order assistance, product questions, and account-related support.
- Product Availability Notifications: Product restocks, inventory updates, backorder notifications, and new product availability.
- Promotional and Marketing Messages: Special offers, discounts, sales events, seasonal promotions, new product announcements, and exclusive customer deals.
- Important Service Notifications: Product recalls, shipping restrictions, weather-related delays, and other important updates affecting customer orders or services.
Email and SMS Consent
Hare Today respects customer communication preferences and provides opportunities to opt in to promotional email and SMS communications.
Customers may provide consent through website registration, checkout, subscription forms, or other clearly disclosed communication enrollment methods.
Email Communications: Customers may receive transactional emails related to purchases, account activity, shipping, and customer service. Promotional emails, including newsletters, special offers, and product announcements, are sent in accordance with applicable consent requirements and customer preferences.
SMS Communications: Customers who voluntarily opt in to Hare Today's SMS program agree to receive text messages at the mobile number provided. Promotional SMS messages are sent only to customers who have provided the required affirmative consent.
Consent to receive promotional SMS messages is not a condition of purchasing products or services.
Providing a mobile phone number during checkout or account registration does not automatically constitute consent to receive promotional text messages.
Customers may independently choose whether to subscribe to email marketing, SMS marketing, both, or neither.
Message Frequency
Email: Email frequency varies depending on customer activity, order status, product availability, and promotional campaigns.
SMS: Text message frequency varies depending on order activity, shipping updates, customer service interactions, product notifications, and promotional campaigns.
Message and Data Rates
Standard message and data rates may apply to SMS communications depending on the customer's mobile carrier and wireless service plan.
Hare Today does not charge a separate fee for subscribing to SMS communications but is not responsible for charges imposed by mobile carriers.
Opt-Out and Unsubscribe Instructions
Customers may manage their email and SMS communication preferences independently.
Email Opt-Out: Customers may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the footer of marketing emails.
SMS Opt-Out: Customers may unsubscribe from SMS communications at any time by replying STOP to any text message received from Hare Today.
After an SMS opt-out request, customers may receive one final confirmation message acknowledging their unsubscribe request. No additional messages will be sent under the opted-out SMS program unless the customer provides renewed consent.
Unsubscribing from promotional email communications does not automatically unsubscribe customers from SMS messaging, and vice versa.
Customers may continue to receive necessary transactional or service-related communications where permitted by applicable law and their communication preferences.
Customer Support and Assistance
For assistance with SMS messaging, customers may reply HELP to any Hare Today text message.
For questions regarding email communications, subscription preferences, or other customer service needs, customers may contact Hare Today through our website:
Email and SMS Privacy Protection
Hare Today is committed to protecting customer information collected through our email and SMS communication programs.
Email addresses, mobile phone numbers, and communication preferences are used to provide authorized customer communications and administer our services.
We do not sell or share customer email addresses or mobile phone numbers with third parties for their independent marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own marketing purposes.
We may use trusted email and SMS service providers to deliver communications on our behalf, subject to appropriate confidentiality and data protection obligations.
Communication Service Availability
Email and SMS delivery may be affected by service provider availability, spam filters, mobile carrier restrictions, network conditions, and other factors outside Hare Today's control.
Hare Today does not guarantee immediate or uninterrupted delivery of electronic communications.
Contact Information
If you have questions regarding this Privacy Notice, your personal information, or your email and SMS communication preferences, please contact:
Hare Today
23556 Palmer Rd
Springboro, PA 16435
Website: https://hare-today.com
