We ship frozen food Monday and Tuesdays only. All orders have to be in minimum of 1 day prior to the next ship date. Orders are done first come first serve. We can do about 200 boxes in a day.. If we are over that amount by the time you place your order you will be scheduled for the following ship date. Example if you order on Sunday and we are at our max for Monday your order will ship Tuesday. If you want date specific shipping order a few days in advance and request the ship date in comments box keeping in mind we only ship Monday and Tuesday. 4 day shipping ships on Mondays only.
Non frozen items ship daily priority mail.
We ship all frozen food orders Fed Ex .
Please note we need a physical address for shipping. NO P.O. boxes.
When you check out you will have different options for shipping. Ground or home delivery is the least expensive shipping method although ground/home delivery means this is shipped via truck. In the warmer months this will mean more thawing. There are also options for overnight delivery, 2 day air delivery and 3 day express.
If you are showing a 1 or 2 day transit the items should arrive with minimal thawing. The more product you have in your box the longer it will take to thaw. Larger package sizes such as 5 lbs. takes much longer to thaw then 1 or 2 lb sizes. If you want minimal thawing get 5 lb packages whenever possible or upgrade to air shipping with a faster transit time.
Note: Days in transit, the day order ships is not counted in the transit time. Example: A Monday ship date with a 2 day transit would mean it gets to you on Wednesday.
If you only order 10-30 lbs of product and or are a 3 or 4 day transit, I WILL NOT GUARANTEE THE PRODUCTS WILL BE FROZEN. I address thawing on the FAQ. Again the larger size bags and the more you put in your box the longer it takes to thaw.
55 lb of product will fit in one box. There is a calculator on the check out page that will tell you how many lbs you have in your cart.
The longest transit time for frozen food is 4 days in the winter months and 3 days in the warmer months. All 4 day shipments have to ship on Mondays only and the order needs to be placed by Sunday.
Note on 4 day shipping: 4 day shipping is offered when the weather is consistently in the 40's across the country. Ground/home delivery means shipped by truck and the weather has to be cold enough to keep the product cold while in transit. There is no set time as to when 4 day shipping will start or ends as it depends on weather conditions. I will post on our Facebook page and send a newsletter when this option is enabled and also when we will discontinue. Typically we begin in November and end in April but again it all depends on weather.
Two freeze packs and 5 lbs of dry ice is added per shipping box. We can only add 5 lbs. of dry ice per box. More then 5 lbs. is considered hazardous material and would result in an additional $25.00 charge per box.
Dry ice dissipates. An explanation for dry ice is HERE
On 3 and 4 day transits and or orders 30 lbs or under, order 2 or more freeze packs per box as the longer transit time and or smaller orders require extra freeze packs to maintain the temperature. Each freeze pack is an additional $1.00 charge.
Freeze packs can be ordered here: HERE
For more shipping info go to shipping FAQ http://hare-today.com/shipping_faq
I try to be clear on what to expect with frozen food shipping. If you choose not to follow the info provided and your product comes thawed do not email me complaining about thawed product. We do our absolute best to ensure your food arrives in the best condition possible but in warmer months there is only so much that can be done when you opt for smaller orders and or 3 or 4 day shipping.
Holiday Shipping 2017
Monday May 29th, no shipping, Memorial Day
Monday and Tuesday July 4th no shipping this week.
Monday Sept 4th, no shipping, Labor Day
Week of Nov 20th, no shipping, Thanksgiving
Christmas- New Years
The influx of packages around Christmas always causes shipping delays. We can not risk delayed packages because this is frozen food. Because of this we stop shipping 2 weeks prior to Christmas. The last ship day prior to Christmas is Tuesday Dec. 12th. We will resume shipping on Tuesday January 8, 2018.