Certain email providers are blocking some of our outgoing emails. Sometimes large email providers such as ATT, Hotmail, Outlook, etc. mistakenly flag a site for spam.
We're taking steps to mitigate this situation, but in the meantime, if you're not getting emails from us - password resets, order confirmations, etc. - please feel free to use the contact form and we'll reply to you personally as soon as we can.