Customer Testimonials
Below are testimonials sent in to us from our customers. Please submit your testimonial with a picture of your best friend(s) and we'll place it up here.
You will earn a one-time reward of 100 points that will be added to your account when the picture/testimonial is placed on the website.
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So Far So Good!
By Joshua on August 28, 2021
I have 3 young ferrets! They are recently transitioned to a raw meat diet. The shipping is expensive with Hare Today; but my order did arrive quick, on time, & still frozen/cold! Despite it being summer time & super hot outside! So Im thankful for that.
The ferrets seem to love the meat so far.
Quality Product, Customer Service is Meh
By Brea on August 26, 2021
I’ve been ordering from Hare Today for close to a year now. My Pomeranian loves the food and licks her plate clean. Only recently did I encounter an issue where the wrong product was sent in with my order. No big deal, people make mistakes, but correspondence from the owner has been lackluster thus far. I suppose they are still looking into the error, but she didn’t lead her reply with “Hi, I apologize about the mix up” or even “thanks for contacting us.” Has not said that at all. She led with “there should be two initials on the invoice...” Huh?
I’ve noted she has gotten defensive in prior responses to customers who wrote negative reviews, which is also not right in my opinion. Customer relations matter. Listen to the customers and respond with humility in all circumstances. Aside from that I still encourage and recommend people try their products.
Hare Today response: Thank you for your feedback and to be fair, our initial response was after hours close to 6:00 pm. This particular week our small family business was faced with very limited staff so I was wearing many hats and didn't mean to seem short in my response. I also followed up with an apology for our shipping mistake and provided our policy, also giving a full refund for the shipping error.
Hare Today's Food
By Joyce on August 21, 2021
I have been using Hare Today's food for a few months now, and so has my daughter. I have a 11 yr. old Maltese and she has a 9 month old Kitty. They are both doing really good on your proteins. We love that you have such a variety to choose from.
We get our order in good condition. Most are still frozen, a few on top has thawed out, but they are still very cold.
My Bengal Cats
By PJ on August 12, 2021
I have been using Hare-Today Raw food for my Bengals since 2013. I started because Marti had IBD. Since eating raw, no more IBD. She and her sister Suzi now have CKD, Marti for 3 years and Suzi for 2 years. They are 19 years old. My vet wanted them on low protein diets, but since cats are obligate carnivores, I have kept them on a Homemade Raw. [using Hare-Today of course]
They have had 5 CBC tests in these years. Their numbers are holding. Marti and Suzi are healthy 19 year old cats. My other two Bengals eat homemade raw also - Benji is 16 and Toby is 6.
So glad Hare-today is here.
So far So good
By Karl on August 3, 2021
It seems that either I'm not feeding my 2 cats enough or they just really like the ground turkey. I keep trying to get the ground chicken, seems to be very popular and always out of stock. I am going to try the beef and rabbit next and see how the cats like it. I'm sure they won't dislike it? Being just 1 year old, they inhale whatever I put down, usually.
Two happy and healthy Tonkinese
By Cynthia on July 17, 2021
I thought that I was feeding my Tonks healthy canned and dried food that I purchased from various pet stores. By the time they reached the age of 5, both cats had inflammatory bowel disease. They would vomit after many meals, and they would have diarrhea. Ultrasounds showed that both had inflamed intestines. The vet wanted to put them strictly on a dry, soy diet. By this time I had been researching the raw diet. No way was I putting them on a soy diet! I found Hare Today. I started the transitioning by mixing half raw and half of their favorite Fancy Feast chicken pate...
One went to raw immediately and one took 6 weeks for the entire transition. They are now 8.5 years old and super healthy!! No digestive problems whatsoever! And I paid more for the "prescription" food than the raw from Hare Today! WIN-WIN!!
Lap Dogs Love the Hare
By Camille on July 9, 2021
I have two of the most spoiled lap dogs. Thanks to 'Hare Today' they eat better than I do. The variety that I can get makes it worth having it shipped all the way to California. The customer service is also outstanding.
The fabulous five
By Laura on July 6, 2021
Almost 4 years ago, I found Hare Today out of complete frustration while trying to help my cat Ivan. As an older kitten, he turned out to have a sensitive tummy. I tried dozens of cat food, both dry and wet, both prescription and sold at pet stores. Nothing was helping. He would vomit and have very loose stools.
Rather than put him on medications (steroids were mentioned), I decided to give a raw food diet a try thinking that Ivan had little to lose at that point and possibly much to gain.
We tried various proteins but he seemed to settle on rabbit and chicken. He stopped vomiting and his stools improved.
About a year after that we fostered (and eventually adopted) a litter of 4 motherless kittens that were the saddest sacks of fur and bones I'd ever seen in my 48 years of life with cats.
Everest, Taft (after that US President), Sir David Niven (after that actor) and Cupcake have been eating Hare Today offerings since they were kittens. I was very nervous about putting kittens on such a diet as I was unsure about how they would handle a raw food diet.
They all eat chicken, except for Sir David Niven, who will eat nothing but chunks of rabbit (not ground, just the chunks). Everest is probably the most enthusiastic eater and will complain if she does not get her chicken.
Despite being a little sickly when they arrived at our house, they don't have any health issues. They've never even had a kitty cold. Visitors comment on how healthy they look: clear eyes, luxurious coats, plenty of energy.
I attribute much of this to their diet. I'm relieved to have found Hare Today when I did.
The Greatest
By C on July 4, 2021
A few years ago a vet tech turned me on to Hare Today and I haven't fed my two kitten monsters anything else since. Not only does Hare Today provide an exceptional product but their customer service is legend. I've had shipping issues (a stolen box from my doorstep), questions about the sourcing of some of their meats, and the anxiety of the covid pandemic -through it all, Hare Today has been there, worked with me, and answered any questions I have had.
In addition to the legendary status of the company, the wide variety of meats Hare Today has on offer cured my finicky eater of his finickiness, both boys are incredibly healthy, with at least one comment guaranteed per visit from a vet about how much young than their age they seem.
Finnagan
By Donalee on July 1, 2021
Finnegan is an 8 yr old Maine Coon Cat. He has allergies. I have been feeding him a commercial raw diet, but it doesn't seem to help, and he is on pred.
I decided to try my hand at feeding homemade food for him. The commercial diet was filled with too many veggies and fruit, which has no place in a cat's diet, and I don't know where the meat was obtained or for that fact in what manner.
I have tried the rabbit, which he loves, but need to find another protein he will eat, so he doesn't become allergic to rabbit.
He is now eating goat, and I also bought alpaca, which he liked.
I am so glad to find Hare Today and will continue to purchase .
Thanks!!
